Privacy Policy

1    WHO ARE WE

This is the privacy statement of Aztec Aerosols Limited (“Aztec Aerosols”, “we”, or “us”).

Aztec Aerosols is a company incorporated in England and Wales (Company No 1695952) having its registered office at Gateway, Crewe, Cheshire, CW1 6YY

In this privacy statement references to our website refers to www.aztecaerosols.co.uk

  1. ROLES AND RESPONSIBILITIES
    • If you are a customer of Aztec Aerosols, or just visiting our website, this policy applies to you.
    • If you are a registered Aztec Aerosols customer or a visitor to our website, we act as the “data controller” of personal data. This means we determine how and why your data is processed.

ICO Registration Number       ZA847089

Aztec Aerosols Limited will review this Privacy Policy at least annually

Last Policy Review                                        June 2022

  • It is your responsibility to:-
    • Read this Privacy Policy
    • Regularly check this policy for any updates; we will review this policy annually or more frequently in the event of any non conformance
    • If you are our customer please also check the contracts between us; they may contain further details on how we collect and process your data
    • If you provide us with personal information about other people, or if others give us your information we will only use that information for the specific reason for which it was provided for our use. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.

3. WHEN AND HOW WE COLLECT YOUR DATA

From the first moment you interact with us we are collecting data. Sometimes you provide us with data, sometimes data about yourself is collected automatically.

THIS IS WHAT WE DO:-

Data we Collect – You browse any page of our website

Data you Provide – We contact you

Data we Collect  & Data you Provide – You contact us for support, or information or Trade Account

 

4. TYPES OF DATA WE COLLECT

 Identity data – ID information, including your name and title

Contact details – Address, Telephone Numbers, E mail address

Financial Data – Your Bank Account, Sort Code, Credit / Debit Card Details, Credit Score

Transactional Data – Details about payments to and from you

Technical Data Your IP address, Login information, Brower Type and Version, Time zone, Geo location information about your location, operating system and version

Contractual Data Details about the services we provide specifically to you

Usage Data Products and services viewed, how long you stayed on our pages and other actions

Communications Data – What we learn about you from letters, e mails and conversations between us including social media account profiles

Publically Available Data – Public details about you which are available on the internet, social media platforms or any other public document

Marketing Data – Details about your preferences in receiving marketing communications from us

5. WHERE DO WE COLLECT YOUR PERSONAL DATA FROM

Directly from you when you talk to us over the phone or write to you us

Identity data Contact Details Financial Data Transactional Data

Communications Data Marketing Data

Consents Data – Sensitive / Special Category Data

Indirectly from you, including through your use of our products and services

Financial Transactional

Technical Data Usage Data

Social networking sites, such as Facebook, Twitter, Instagram when you interact with us

Publically Available data

Publically available resources such as Companies House, the media or online resources

Publically Available Data

Analytical provides such as Google Analytics

Technical Data

Usage data

Recruitment agencies, background check providers and credit reference agencies

Identity Data

Contact Details

Financial Data

Former employers or other referees

Identity Data

Sensitive / Special

Category Data

CCTV footage

Identity Data

Intermediaries

Identity Data

Contact details

Sensitive / Special Category Data

6. HOW AND WHY WE USE YOUR DATA

Data Protection legislation means that we can only use your data for certain reasons and where we have a legal basis and legitimate reason to do so. The reasons we process your data are as follows:-

Purpose / Type of Data / Lawful basis for processing

To register you as a new customer, supplier or contractor / Identity Contact / Performance of contract

To process and deliver our services to you including managing payments, collecting and recovering outstanding monies / Identity, Contact, Financial, Transaction, Marketing and Communications / Performance of a contract Necessary for our legitimate interests (to recover any debts)

To manage our relationship with you which will include notifying you about changes to our terms, notifying you about changes to our privacy policy, to enable you to provide feedback / Identity, Contact, Marketing, Communications / Performance of a contract. Necessary for our legitimate interests to develop our products and services and to increase our business.

To provide data top regulators or authorities in compliance with our legal and regulatory obligations / Identity, Contact / Required to comply with legal obligations

To provide data to other organisations for the purposes of fraud prevention or credit risk reduction / Identity, Contact / Necessary to comply with a legal obligation. Necessary for our legitimate interests (To protect our business )

To register you as a visitor when you visit our premises and ensure your health, safety and welfare when you are on our premises / Identity, Contact / Legal obligations, Vital interests, Legitimate interests for prevention of criminal acts and public safety including the safety of our own employees

Prevention of crime and public safety including through the use of CCTV / Identity, Contact / Legitimate interests for the prevention of crime and public safety including the safety of our own employees and legal obligations and requirements

To establish, enforce and defend legal claims / Identity, Contact / Legitimate interests to protect our business

To establish and defend fines and penalty notices / Identity, Contact / Legitimate interests (To protect our business or that our customers & suppliers

To exercise our rights set out in contracts and agreements / Identity, Contact / Performance of your contract

Marketing and business development activities including sending marketing communications to you and promoting our business and its products / Identity, Contact / Consent

To manage the marketing systems that contain our marketing database, marketing preferences and keeping our records up to date / Identity, Contact / Consent

Press and media relations / Identity, Contact / Consent

To advise you of upcoming changes to the products we provide you / Identity, Contact / Consent, Legitimate interests to let you know of changes which may impact upon your services or operations

When you visit our website to provide you with information about our products / Identity, Contact / Consent

To manage our relationship with you which will include notifying you about changes to our website terms and conditions / Identity, Contact / Performance of your contract

Press and media relations / Identity, Contract / Consent

To process a job application, including carrying out background and reference checks and to communicate with you about the recruitment process / Identity, Contract / Consent

To keep records related to our hiring process / Identity, Contact / Legitimate interests Legal obligation

7.  What does each of the “legal bases mean”

Consent

You have given clear consent for us to process your personal data for a specific purpose

If you have previously given consent to us to process your data you can freely withdraw such consent at any time. You can do this by e mailing us at customer@aztecaerosols.co.uk

If you do withdraw your consent and if we do not have another legal basis for processing your information, then we will stop processing it. If we do have another legal basis for processing your information then we may continue to do so, subject to your legal rights.

Contract

Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract

Legitimate interests

Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.

Legal obligation

The processing is necessary for us to comply with the law (not including contractual obligations).

Vital interests

Processing is necessary to protect the life and death of an individual. Processing is necessary to protect the vital interests of the data subject or another natural person. Vital interests are those relating to life and death issues.

8. Your Privacy Rights and Choices

  • You can choose not to provide us with personal data

If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without your personal data.

  • You can turn off cookies in your browser . You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser If you turn off cookies, you can continue to use the website and browse its pages, but certain services might not work effectively. You may also decline our cookie policy.

You can exercise your rights by sending us an e mail at customer@aztecaerosols.co.uk as you have the right to access the information we hold about you. This includes the right to ask us supplementary information about the categories of data we are processing, the purpose of data processing, the categories of third parties to whom the data may be disclosed, how long the data will be stored and how the period is determined and your other rights regarding our use of your data.

We will provide you with the information within one month of your request unless doing so would adversely affect the rights and freedoms of others (e.g another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason,

  • You have the right to make us correct any inaccurate personal data about you
  • You can object to us using your data for profiling you or making automated decisions about you

We may use your data to determine whether we should let you know information that might be relevant to you

We may use your data to determine whether we should let you know information that might be relevant to you

  •  You have the right to transfer your data to another service

We will give you a copy of your data so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

  • You have the right to be forgotten by us

You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for the purposes we initially collected it for

  •  You have the right to lodge a complaint regarding our use of your data

Please tell us first so we have a chance to address your concerns. If we fail in this, you can address any complaint to the Information Commissioner’s Office, either by calling their helpline 0303 1231113 or as directed on their website at www.ico.org.uk. There normal opening hours are 09.00 a.m. to 5.00 p.m.

9. How secure is the data we collect

We have Procedural, Technical and Physical controls in place to safeguard and secure the information we collect. But please note

  • You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
  • You are responsible for your username and password
  • If you believe your privacy has been breached, please contact us immediately at customer@aztecaerosls.co.uk

Aztec Aerosols holds and maintains the following standards

ISO45001

ISO 14001

ISO 9001

Data centres are protected by physical access controls, intrusion and fire detection systems. Authorised staff must pass two factor authentication before access to the data halls. All visitors are continually escorted on the premises.

10. How secure is the data we collect?

The personal data we collect is processed at our offices and in any data processing facilities operated by the third parties identified below.

By submitting your personal data, you agree to this transfer, storing or processing by us.

We do not transfer or store your information outside the EEA.

11. How long do we store data?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In general terms, we will retain personal information about you for the duration of our relationship with you and afterwards for any period required by law or regulatory requirements. We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you purchased from us.

We will delete your personal data from our archives no later than 6 years from the end of the last financial year which you purchased from us or as agreed with you in a separate contract.

12. Third Parties Who process your Data

 Businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

Here are the details of our main third-party service providers, and what data they collect, or we share with them, where they store the data and why they need it.

13. Who we share your information with

We may share your personal information with the following third parties:

  • Other companies and service providers who we use to help us carry out our functions, such as SagePay
  • Our staff, consultants and contractors
  • Law enforcement agencies
  • Relevant regulators, including the Information Commissioner’s Office in the event of a personal data breach
  • Our insurers
  • Recruitment agencies (when providing feedback on candidates)
  • Benefits providers
  • Journalists and other members of the media
  • Potential or actual purchasers of any part of our business or assets, or other third parties in the context of a possible transfer, merger or restructuring of our business

Beyond this, we will only share your personal information with another organisation where you have given us your explicit consent to do so, unless we are obliged to do so by law.

14. If you choose not to give your personal information

Where we need to collect your personal information in order to meet our legal obligations or under the terms of a contract we have with you and you fail to provide that data when requested, it may delay or prevent us from being able to perform the contract we have entered into with you and/or comply with our own legal obligations as a business. As such, we may not be able to provide products or services to you

15.     How we use your information to make automated decisions

You will not be subject to decisions that will significantly impact on you based solely on automated decision making

16.     Where we hold your personal information internationally

We do not transfer your personal information outside the European Economic Area

  1. Websites administered by us including aztecaerosols.co.uk use cookies. We use cookies to improve the functionality of our website. Cookies mean that a website will remember you. They make interacting with a website faster and easier (e.g. by automatically filling your name and address into text fields).

More information on how we use these and other tracking technologies – and how you can control them – can be found in the cookie policy on our website.

We keep this privacy statement under regular review and will place any updates on this website.

  1. Contact information and further advice Data Protection Enquiries

Aztec Aerosols Limited Quakers Coppice Gateway

Crewe CW1 6FA

E mail customer@aztecaerosls.com

  1. We week to resolve all complaints about how we handle personal information directly with you but you also have the right to lodge a complaint with the Information Commissioners office

Online: https://ico.org.uk/global/contact-us/email/

By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF